Elevator Sign Requirements

2010 ADA Standards for Accessible Design

Department of Justice September 10, 2010

Enforced beginning March 15, 2012

Excerpts: Elevator Raised Text & Braille requirements

Subject:  Elevator Signs

ADA Chapter 2 – Scoping Requirements

216 Signs

216.7 Elevators. Where existing elevators do not comply with 407, elevators complying with 407 shall be clearly identified with the International Symbol of Accessibility complying with 703.7.2.1.

28 CFR part 36, subpart D — New Construction and Alterations

407 Elevators

407.2.3 Hoistway Signs. Signs at elevator hoistways shall comply with 407.2.3.407.2.3.1 Floor Designation. Floor designations complying with 703.2 and 703.4.1 shall be provided on both jambs of elevator hoistway entrances. Floor designations shall be provided in both tactile characters and braille. Tactile characters shall be 2 inches (51 mm) high minimum. A tactile star shall be provided on both jambs at the main entry level.

Tactile star

Figure 407.2.3.1Floor Designations on Jambs of Elevator Hoistway Entrances

407.2.3.2 Car Designations. Destination-oriented elevators shall provide tactile car identification complying with 703.2 on both jambs of the hoistway immediately below the floor designation. Car designations shall be provided in both tactile characters and braille. Tactile characters shall be 2 inches (51 mm) high minimum.

Designations on Jambs

407.2.3.2Car Designations on Jambs of Destination-Oriented Elevator Hoistway Entrances


407.4.7.1 Buttons. Car control buttons shall comply with 407.4.7.1.

407. Type. Control buttons shall be identified by tactile characters complying with 703.2.

407. Location. Raised character and braille designations shall be placed immediately to the left of the control button to which the designations apply.  EXCEPTION: Where space on an existing car operating panel precludes tactile markings to the left of the controls, markings shall be placed as near to the control as possible.

407. Symbols. The control button for the emergency stop, alarm, door open, door close, main entry floor, and phone, shall be identified with tactile symbols as shown in Table 407.

Elevator control buttons

407. Visible Indicators. Buttons with floor designations shall be provided with visible indicators to show that a call has been registered. The visible indication shall extinguish when the car arrives at the designated floor.

407.4.7.2 Keypads. Keypads shall be identified by characters complying with 703.5 and shall be centered on the corresponding keypad button. The number five key shall have a single raised dot. The dot shall be 0.118 inch (3 mm) to 0.120 inch (3.05 mm) base diameter and in other aspects comply with Table 703.3.1.

(See 2010 ADA Excerpts. Raised Characters – Signs)

Elevator braille


EXCEPTION: Braille provided on elevator car controls shall be separated 3/16 inch (4.8 mm) minimum and shall be located either directly below or adjacent to the corresponding raised characters or symbols.


EXCEPTION: Tactile characters for elevator car controls shall not be required to comply with 703.4.1.